Home Care Assistant – Agency

Agency Home Care Assistant

Location: Dereham, Norfolk, UK

Company Introduction

Our client is a leading provider of domiciliary care services, dedicated to delivering high-quality, personalised care to individuals in their own homes. We are currently seeking experienced and compassionate agency staff to join our team as Carers for home care shifts in Dereham, Norfolk. Our mission is to provide exceptional care that promotes independence, dignity, and well-being for all our clients.

Role Description

As a Carer, you will play a crucial role in ensuring the safety, comfort, and well-being of our clients during the night. You will deliver care in accordance with individual care plans, support clients with personal care, and ensure their safety throughout the night. Your responsibilities will include assisting with personal care, administering medication, monitoring clients’ safety, and maintaining accurate records. You will foster a compassionate and respectful environment while working under the supervision of the care coordinator and in collaboration with community healthcare professionals.

Key Responsibilities

• Deliver personalised care tailored to clients’ individual needs
• Administer medication and ensure adherence to care plans
• Assist clients with mobility and positioning as required
• Monitor clients’ safety and respond promptly to any emergency situations
• Provide emotional support and companionship to clients
• Maintain accurate and up-to-date documentation of care provided
• Conduct thorough handovers to ensure continuity of care

Requirements

• Previous experience in a care role within domiciliary or home care settings
• NVQ Level 2 in Health and Social Care or equivalent (preferred)
• Knowledge of CQC standards and regulations
• Strong communication skills
• Empathy, patience, and a commitment to maintaining client dignity
• Ability to work independently and collaboratively within a team

Skills and Experience

• Experience with medication administration and record-keeping
• Familiarity with care planning and risk assessments
• Ability to handle emergency situations with calm and efficiency
• Strong organisational and time-management skills

Working Hours

This is an agency position with varying hours. Shifts typically run from 7:00 AM to 21:00 PM with a two hour break. Flexibility may be required to meet the needs of our clients.

Salary and Benefits

• Competitive salary of £12.50 per hour, paid fortnightly via credit transfer
• Opportunities for professional development and training
• A supportive and inclusive working environment
• Potential for career progression within the care sector

How to Apply

If you are passionate about delivering exceptional care and meet the requirements outlined above, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and suitability for the role by either submitting an application or emailing recruitment@nouveaucare.co.uk.

About the Employer

Our client is dedicated to creating a supportive and inclusive workplace where staff can provide outstanding, person-centred care. Our approach emphasises meaningful relationships with clients, ensuring their voices are heard and care plans are tailored to their individual needs, wishes, and goals.

We offer specialised training programmes to uphold the highest standards of care and enhance professional skills. We value diversity and foster an inclusive environment where staff feel supported in their roles. Committed to continuous improvement, we provide opportunities for career development and encourage feedback to ensure our services and team thrive.